:root{font-family:system-ui,-apple-system,BlinkMacSystemFont,'Khmer Sangam MN',sans-serif;color:#19343f;background:#f4f6f5;font-synthesis:none;--ink:#102d39;--green:#2a725b;--muted:#73818a;--line:#e3e9e6}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button,a,input,select,textarea{outline-offset:4px}button{cursor:pointer}button:disabled{opacity:.55;cursor:wait}button,a{touch-action:manipulation}a{color:inherit}button.primary,.primary{background:var(--ink);color:white;border:0;padding:13px 20px;border-radius:10px;font-weight:650;text-decoration:none;display:inline-flex;gap:8px;align-items:center;justify-content:center}button.secondary{background:white;border:1px solid var(--line);border-radius:9px;padding:10px 15px;color:var(--ink)}.shell{display:grid;grid-template-columns:232px 1fr;min-height:100dvh}.sidebar{background:#fff;border-right:1px solid var(--line);padding:28px 20px;display:flex;flex-direction:column;position:sticky;top:0;height:100dvh}.brand{display:flex;gap:12px;align-items:center;text-decoration:none}.brand img{width:48px;height:48px;object-fit:contain;flex-shrink:0}.brand strong{font-size:17px;display:block;letter-spacing:-.5px}.brand small{font-size:10px;letter-spacing:1.6px;color:var(--muted);text-transform:uppercase}.nav{display:grid;gap:7px;margin-top:38px}.nav button{border:0;background:none;text-align:left;padding:13px;border-radius:9px;color:#697c83;display:flex;gap:12px;align-items:center}.nav button.active{background:#eaf3ee;color:#275d49;font-weight:650}.nav svg{width:20px;height:20px}.sidebar-bottom{margin-top:auto;border-top:1px solid var(--line);padding-top:20px;font-size:12px;color:var(--muted);line-height:1.7}.user{display:flex;gap:10px;align-items:center;margin-top:14px;color:var(--ink)}.avatar{width:34px;height:34px;display:grid;place-items:center;background:#eaf3ee;border-radius:50%;font-weight:700}.workspace{min-width:0}.topbar{height:78px;display:flex;align-items:center;justify-content:space-between;padding:0 38px;background:#fff;border-bottom:1px solid var(--line);gap:12px}.crumb{font-size:13px;color:var(--muted)}.crumb strong{color:var(--ink);font-weight:500}.live{display:flex;align-items:center;gap:7px;font-size:12px;color:var(--green)}.dot{width:7px;height:7px;background:#69ad83;border-radius:50%}.content{max-width:1350px;padding:35px 38px;margin:0 auto}.eyebrow{font-size:11px;letter-spacing:1.8px;text-transform:uppercase;color:var(--green);font-weight:700}h1{font-size:30px;letter-spacing:-1px;margin:10px 0}h2{font-size:18px;letter-spacing:-.4px;margin:0}h3{font-size:15px;margin:0 0 8px}p{line-height:1.7}.subtitle{font-size:14px;color:var(--muted);margin:8px 0}.page-head{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:26px}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin:24px 0}.stat{background:white;border:1px solid var(--line);border-radius:12px;padding:20px}.stat-label{font-size:12px;color:var(--muted)}.stat-number{font-size:33px;font-weight:600;letter-spacing:-1px;margin:12px 0 4px}.stat-note{font-size:11px;color:var(--muted)}.two-col{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(250px,1fr);gap:20px}.panel{background:#fff;border:1px solid var(--line);border-radius:13px;overflow:hidden;margin-bottom:20px}.panel-head{padding:22px 23px;display:flex;justify-content:space-between;gap:15px;align-items:center;border-bottom:1px solid var(--line)}.panel-head small{color:var(--muted)}.panel-body{padding:23px}.section-label{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:1px}.badge{display:inline-flex;padding:5px 9px;background:#eff3f2;border-radius:6px;font-size:10px;font-weight:650;white-space:nowrap;text-transform:capitalize}.badge.operational,.badge.resolved,.badge.completed,.badge.active{background:#e9f4ed;color:#36714e}.badge.high,.badge.degraded,.badge.pending,.badge.investigating{background:#fff3de;color:#9d711c}.badge.critical,.badge.unavailable,.badge.overdue,.badge.suspended{background:#fcebea;color:#b85049}.badge.fixing,.badge.monitoring,.badge.submitted{background:#eaf0fb;color:#4a6c9e}.system-row{display:flex;align-items:center;gap:12px;padding:16px 22px;border-bottom:1px solid #eff2f0}.system-row:last-child{border:0}.system-icon{height:37px;width:37px;background:#f1f5f3;border-radius:9px;display:grid;place-items:center;color:#55836f;font-size:12px;font-weight:700;flex-shrink:0}.grow{flex:1;min-width:0}.system-row small,.ticket-row small{display:block;color:var(--muted);font-size:11px;margin-top:5px}.system-row strong{font-size:13px}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;font-size:12px;text-align:left}th{font-size:10px;color:var(--muted);font-weight:500;text-transform:uppercase;letter-spacing:.7px;background:#fafcfb}td,th{padding:16px 22px;border-bottom:1px solid #edf1ef}tbody tr:last-child td{border:0}tbody tr[data-ticket]{cursor:pointer}tbody tr[data-ticket]:hover{background:#f6faf7}.ticket-title{font-weight:600;display:block;margin-bottom:5px}.ticket-id{font-size:10px;color:var(--muted)}.empty{padding:35px 23px;text-align:center;color:var(--muted);font-size:13px;line-height:1.8}.notice{border:1px solid #dce8df;background:#edf5ef;border-radius:10px;padding:15px 18px;font-size:12px;line-height:1.6;color:#456a54;margin-bottom:22px}.notice.preview{background:#fff8e9;border-color:#f2e5be;color:#8f722e}.followup{padding:18px 23px;border-bottom:1px solid var(--line);cursor:pointer}.followup:last-child{border:0}.followup p{font-size:12px;margin:8px 0}.followup small{color:var(--muted);font-size:11px}.inline{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.muted{color:var(--muted)}.toolbar{display:flex;gap:12px;justify-content:space-between;margin:0 0 16px}.toolbar input{max-width:350px}.landing{min-height:100dvh;display:grid;place-items:center;padding:32px;background:radial-gradient(ellipse at 80% 15%,#d8ebdf 0,transparent 50%),#f4f6f5}.welcome{max-width:1020px;width:100%}.welcome-top{display:flex;justify-content:space-between;align-items:center;padding-bottom:50px}.welcome-layout{display:grid;grid-template-columns:1.1fr .9fr;gap:70px;align-items:center}.welcome h1{font-size:clamp(38px,5vw,62px);line-height:1.12;letter-spacing:-2.4px;margin:20px 0}.welcome h1 span{color:var(--green)}.welcome .subtitle{max-width:480px;font-size:16px;line-height:1.85}.welcome-actions{display:flex;gap:12px;margin:28px 0}.welcome-foot{border-top:1px solid #dce6df;margin-top:60px;padding-top:22px;display:flex;justify-content:space-between;color:var(--muted);font-size:12px}.intro-card{padding:30px;background:#fff;border:1px solid #dae5df;box-shadow:0 22px 70px #1b493211;border-radius:20px;transform:rotate(-2deg)}.intro-card .system-row{padding:18px 0}.intro-card h2{margin:20px 0}.workflow-step{display:flex;align-items:center;gap:14px;padding:14px 0}.step-number{width:31px;height:31px;border-radius:50%;background:#edf4ef;display:grid;place-items:center;color:var(--green);font-size:12px;font-weight:600}.workflow-step strong{font-size:13px}.workflow-step small{display:block;font-size:11px;color:var(--muted);margin-top:5px}input,select,textarea{width:100%;border:1px solid #d9e2dd;border-radius:8px;padding:11px 12px;background:#fff;color:var(--ink);font-size:13px}textarea{min-height:110px;resize:vertical}label{display:grid;gap:7px;font-size:12px;color:#51676f;margin-bottom:16px}dialog{border:1px solid var(--line);border-radius:16px;padding:0;width:min(640px,calc(100% - 28px));max-height:90dvh;color:var(--ink)}dialog::backdrop{background:#102d3970;backdrop-filter:blur(3px)}.modal-head{padding:22px 25px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line)}.modal-body{padding:25px}.close{border:0;background:#f0f4f1;width:30px;height:30px;border-radius:50%;font-size:20px;color:#687e73}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}.form-footer{display:flex;justify-content:flex-end;gap:10px;margin-top:20px}.timeline{border-left:2px solid #dce9e0;margin:20px 0 25px 7px;padding-left:20px}.timeline p{font-size:13px;white-space:pre-wrap}.timeline small{font-size:11px;color:var(--muted)}.loading{min-height:100dvh;display:grid;place-items:center;color:var(--muted)}#toast{position:fixed;bottom:28px;left:50%;transform:translateX(-50%);background:var(--ink);color:white;padding:13px 21px;border-radius:10px;font-size:13px;z-index:10;display:none;max-width:90%}.checklist{display:grid;gap:9px;margin:15px 0}.checklist label{display:flex;align-items:center;gap:10px;margin:0}.checklist input{width:auto}.footer-note{font-size:11px;color:var(--muted);padding:10px 0}.full{width:100%}@media(max-width:1000px){.two-col{grid-template-columns:1fr}.content{padding:25px}.sidebar{width:200px}.shell{grid-template-columns:200px 1fr}.topbar{padding:0 25px}.welcome-layout{gap:30px}}@media(max-width:700px){.shell{display:block;padding-bottom:75px}.sidebar{height:auto;position:static;width:100%;padding:16px 20px;flex-direction:row;align-items:center;justify-content:space-between;border-right:0;border-bottom:1px solid var(--line)}.sidebar-bottom{display:none}.nav{position:fixed;bottom:0;left:0;right:0;display:flex;justify-content:space-around;background:#fff;border-top:1px solid var(--line);margin:0;padding:7px 5px max(7px,env(safe-area-inset-bottom));z-index:5;gap:0}.nav button{flex-direction:column;gap:4px;padding:7px 9px;font-size:10px}.nav svg{width:19px;height:19px}.topbar{height:49px;padding:0 20px}.content{padding:24px 17px}.stats{grid-template-columns:1fr 1fr;gap:10px}.stat{padding:16px}.stat-number{font-size:29px}.page-head{align-items:flex-start}.page-head .primary{padding:11px 13px;font-size:12px;white-space:nowrap}h1{font-size:25px}.welcome-layout{grid-template-columns:1fr}.welcome-top{padding-bottom:30px}.landing{padding:25px}.intro-card{transform:none;margin-top:10px}.welcome-foot{gap:20px;line-height:1.8;margin-top:35px}.welcome-actions{flex-wrap:wrap}.welcome-top .section-label{display:none}.form-grid{grid-template-columns:1fr}.panel-head{padding:19px}.panel-body{padding:19px}td,th{padding:14px 16px}.live{font-size:10px}.toolbar{flex-wrap:wrap}}
.detail-title{margin-top:16px}.registration{max-width:560px}details{margin-top:22px;border-top:1px solid var(--line);padding-top:18px;font-size:12px}summary{cursor:pointer}hr{border:0;border-top:1px solid var(--line);margin:22px 0}@media(max-width:700px){.topbar .secondary{padding:7px 9px;font-size:10px}.topbar .live{display:none}.crumb{font-size:11px}}
.user-filters{display:grid;grid-template-columns:2fr repeat(2,1fr);gap:0 15px;margin-bottom:12px}.user-detail{display:block;font-size:11px;line-height:1.65;color:var(--muted);margin-top:6px;max-width:240px;white-space:normal}.row-check{width:17px;height:17px;cursor:pointer}@media(max-width:700px){.user-filters{grid-template-columns:1fr 1fr}.user-filters>label:first-child{grid-column:1/-1}}
@media(max-width:700px){.officer-table,.officer-table tbody,.officer-table tr,.officer-table td{display:block;width:100%}.officer-table thead{display:none}.officer-table tr{padding:15px;border-bottom:1px solid var(--line)}.officer-table td{padding:7px 0;border:0}.officer-table td::before{content:attr(data-label);display:block;font-size:10px;text-transform:uppercase;letter-spacing:.7px;color:var(--muted);margin-bottom:4px}.officer-table .user-detail{max-width:none}}
/* Self-hosted Khmer font keeps Telegram and browser rendering consistent. */
@font-face{font-family:'N8 Khmer';src:url('/fonts/noto-sans-khmer.ttf') format('truetype');font-style:normal;font-weight:100 900;font-display:swap}
:root{font-family:'N8 Khmer','Khmer Sangam MN',system-ui,sans-serif;line-height:1.75}
h1,h2,h3,.brand strong{letter-spacing:0;line-height:1.65}.eyebrow,.section-label,th,.brand small{letter-spacing:0;text-transform:none}.welcome h1{font-size:clamp(30px,4vw,48px);line-height:1.65;letter-spacing:0}.brand strong{font-size:15px}.brand small{font-size:11px}.badge{font-size:12px;white-space:normal}.nav button{line-height:1.7}.welcome-layout{gap:36px}.topbar{min-height:78px;height:auto;padding-top:12px;padding-bottom:12px}.welcome h1 span{display:inline-block}.intro-card{transform:none}.officer-table td{min-width:120px}.user-detail{font-size:12px}.nav svg{flex-shrink:0}@media(max-width:700px){.page-head{flex-wrap:wrap}.nav button{font-size:10px;padding:7px 5px}.topbar{min-height:55px}.welcome h1{font-size:32px}.brand strong{font-size:14px}.crumb{font-size:11px}.officer-table td{min-width:0}}
label,input,select,textarea,table{font-size:14px}th,.stat-label,.notice{font-size:13px}.badge{line-height:1.8}.welcome-top .section-label{max-width:360px;text-align:right}